Business Head - Cards - Mumbai
by Financial Software Systems Pvt. Ltd.
Experience: 15 to 20 yrs.
Job Description
A. OBJECTIVE
Lead and direct the Business Development, Sales and Delivery efforts of FSSs services/products w.r.to Cards business for India
Be responsible for top line and bottom line for the above mentioned vertical
B. ROLES AND RESPONSIBILITIES
Financial: Chart & achieve clear revenue, collection and margin targets for self and team
Identify new business / potential prospects for Cards solutions and provide revenue forecasts and achieve those for new and existing business
Achieve agreed numbers w.r.to better repeat orders from existing accounts
Deliver improved transaction volumes in Cards business
Strategic: Work on backward integration of cards business and provide solutions to execute the same
Be responsible for old outstanding (penalty, outstanding etc) and achieve those numbers within agreed timelines
Calculate Aging analysis and propose measures and solutions which drive better revenues
Sustain unique selling proposition and brand equity
Customer satisfaction: Execute customer satisfaction survey as per agreed timelines. Achieve agreed satisfaction indices for sub teams
Grow accounts by ensuring better SLA management
Anticipate customer evolution, i.e., to receive, discuss and anticipate new requirements from/with customers and propose lowest effort solutions or workarounds then feedback direct to engineering, project, product and program managers
Maintain and build strong relationships with customers to increase customer satisfaction
Resource Management: Performance reviews, manpower planning, recruitment, training & development as per the required competencies, attrition management, performance management for the team, conflict resolution and counselling
Leadership: Provide direction and guidance to team members and suggest process improvements within the company and to the clients
- Salary:Not Disclosed by Recruiter
- Industry:IT-Software / Software Services
- Functional Area:Financial Services, Banking, Investments, Insurance
- Role Category:Retail/Personal Banking
- Role:Head/VP/GM-Sales
- Keyskills:Smart Cards salesCredit cards sales Debit cards salesGift card sales
Desired Candidate Profile
Education:
UG - B.Tech/B.E. - Any Specialization
PG - M.Tech - Any Specialization, MCA - Computers, MBA/PGDM - Any Specialization
PERSON SPECIFICATIONS
B. Tech/M. Tech /MCA/MBA from premier institute with 15+ years of experience with at least 5 years experience in leadership position
Experience in sales/account management functions, which involve high level of detail and tendering processes
Excellent understanding of domestic market and competition
Company Profile
Financial Software Systems Pvt. Ltd.
http://www.fss.co.in
Founded in 1991, ISO 9001:2000 Certified FSS pioneered the ePayments industry in India. The company, headquartered in Chennai, has established itself as the market-leading provider of software for payments processing in India and overseas. FSS technologies have a 85% market share in ATM driving and 75% market share in POS driving in India Our customers in India alone process 48 million cards at an average of 8 million transactions every day.
Leveraging its tremendous domain knowledge in ePayments transactions across various touch points, highly skilled software development and implementation resources, enduring partnerships with global technology leaders, and a world-class IT infrastructure, FSS is rapidly expanding its footprint to offer products and services to banks, software vendors and other customers worldwide.
At FSS, we design, develop, implement and maintain a variety of solutions that enable banks and financial institutions to offer reliable, cost-effective and secure ePayments facilities to their customers.
FSS has over 35 customers in India and the world over and our infrastructure is designed to add maximum value to customers through over 550 employees. FSS' Technology centers are strategically located in Mumbai and Chennai with technical support teams also located at Bangalore, Hyderabad, and Delhi.
Our Partners include ACI Worldwide, GlobeTel Communications Corp, Integrated research, Hewlett Packard, IBM.
Contact Details
Recruiter Name:HR
Contact Company:Financial Software Systems Pvt Ltd