HR Manager [ Tech Support International BPO ] - Noida

HR Manager [ Tech Support International BPO ] - Noida
by The Search House hiring for Tech Support International BPO in Noida
Experience: 6 to 10 yrs.  | Salary: INR 3,50,000 - 6,00,000 P.A

Job Description

Reporting to the CEO assisted by a team of 3-4 HR / Admin executives and supervisors, you will be directly responsible for the entire gamut of HRD / HRM including:

Manpower Planning , Hiring, Induction & On Boarding of New Employees

Formulation & implementation of all HR & Company Policies.

Compensation & Benefits ;benchmarking Industry standards

Culture Building Initiatives - Conduct Surveys to diagnose situations that need attention.

HR SPOC for ISO audit, Statutory Compliance Audit and HRD Audit; Conduct internal audit of records maintained by the reporting team members.

Increase the process efficiency of Attendance Systems, Payroll and Statutory compliance

Manage disciplinary issues, charge sheets, and termination as well as routine exit formalities.

Performance Appraisal/Competency Mapping ; Design and implement an effective appraisal system. Coordinate with department/process heads to ensure the effectiveness of the performance appraisal systems in achieving the employee development, feedback & support.

Training & Development: Coordinate trainings related to Process, Voice and Accent, Soft Skills, Communication and other Training Sessions. Keeping training materials up to date and planning training calendar weekly/monthly/quarterly; Creating and implementing training curriculum and calendars. Monitor the performance of the trainers & assessors;

Payroll and Salary Administration

Employee Engagement; Organise and conduct employee involvement forums; Successfully manage the Rewards and Recognition programs, Organize reward celebrations and periodic getogethers;

Initiate the Employee Help Desk to provide Employees with Periodical Information and solve Internal Customer Queries.

Statutory Compliances:Responsible for compliances like PF, Submission of nomination & PF withdrawal Forms. Handle matters of Insurance Overseeing Transport Management ,House Keeping & Security Management ;Facility Management ,Vendor Management ,Infrastructure Maintenance etc.

How to Apply?
Quoting Position and Location applied for in subject line, Email your resume (.doc format only) providing the following details to : jobs at the search house dot com After Emailing your resume you may call : 9811112343

PROFILE DETAILS :
Present Location :
Qualification :
Work Experience :
Present Company :
Present Designation :
Annual Salary :
Functional Area :
Present Industry
 

Salary:INR 3,50,000 - 6,00,000 P.A
Industry:BPO / Call Centre / ITES
Farea:HR, Recruitment, Administration, IR
Role Category:HR/ Recruitment / IR
Role:R Manager
Keyskills:International BPO, Tech BPO, Call centre24X7
 

Desired Candidate Profile
 

Education:
UG - Graduation Not Required
PG - MBA/PGDM - HR/Industrial Relations
Doctorate - Doctorate Not Required
Please refer to the Job description above
 

Company Profile
The Search House
http://www.thesearchhouse.com
Our Client employing over 300+ is fast track, growing Cyber PC ,Tech Support BPO offering 24x7 voice based, Global ,Remote Technical Support services related to computers, peripherals and communication devices. To meet the company's ambitious growth plans we are continuously hiring.
 

Contact Details
Recruiter Name: Jyoti
Telephone: 9811112343


 

source: naukri.com

.............................................................................................

Submit you CV for daily Job Updates on cv2vacancyplus@gmail.com